These terms govern your use of CleanCal, operated by Kingma Labs ("we," "us," "our"). By creating an account or using CleanCal, you agree to them. If you're using CleanCal on behalf of a business, you're confirming you have authority to accept these terms for that business.
CleanCal is a scheduling and coordination tool for short-term rental cleaning operations: syncing bookings across listing platforms, assigning cleaning jobs to a team, running per-property cleaning checklists, and tracking what each cleaner is owed for completed jobs. CleanCal is not a party to the underlying rental agreements between hosts and guests, and is not affiliated with Airbnb, Vrbo, Booking.com, or any other listing platform.
Each account belongs to one organization and has a role — Owner, Manager, or Cleaner — that determines what it can see and do, as described in the Handbook. You're responsible for keeping your account's sign-in email secure and for what happens under your account.
Pricing is described on our pricing page and in the Handbook: a free trial period, then a subscription billed per property, plus an optional add-on tier, both processed through Stripe. Payment card details are collected and held by Stripe directly — we never see or store your card number. You can view your subscription status and manage or cancel it at any time from My Profile → Billing. We'll give notice before any material change to pricing for existing accounts.
CleanCal does not process, hold, or transmit payments between an organization and its cleaners. CleanCal calculates and displays what's owed for a completed job (based on the payout rate and any linen fee an Owner sets), and an Owner or Manager pays the cleaner directly by whatever means their business normally uses; CleanCal only records that a payout was marked done. We're not a party to that payment and aren't responsible for whether, when, or how it's actually made. Disputes about whether a job was completed satisfactorily, or what a cleaner should be paid, are between the organization and the cleaner — our in-app dispute tool is provided to help resolve these, but we don't arbitrate or guarantee an outcome.
Cleaner ID verification (where completed) is a document- and selfie-based identity check performed by Stripe Identity — it confirms who someone says they are, not their criminal history, work history, or general trustworthiness. CleanCal does not currently perform criminal background checks. Don't rely on CleanCal for that; screen cleaners through your own process if that matters for your business.
You're responsible for the accuracy of what you enter into CleanCal — property details, checklist items, ratings, dispute messages, and photos — and for having the right to upload any photo you attach to a booking. Don't use CleanCal to upload unlawful content, harass another user, or attempt to access another organization's data.
Connecting a calendar feed from another platform is your responsibility, including complying with that platform's own terms of service. CleanCal isn't responsible for a listing platform changing, breaking, or discontinuing the calendar feeds we rely on to sync.
CleanCal is provided "as is," without warranties of any kind. We don't guarantee the service will be uninterrupted, error-free, or that calendar syncing will always prevent a double-booking — always use your own judgment for anything time-sensitive or safety-related.
To the extent permitted by law, CleanCal isn't liable for indirect, incidental, or consequential damages arising from your use of the service, including lost bookings, lost income, or payout errors, beyond amounts actually processed incorrectly due to our own error.
You can stop using CleanCal at any time. We may suspend or terminate an account that violates these terms or misuses the service.
These terms are governed by the laws of Australia.
We may update these terms from time to time. We'll update the "Last updated" date above when we do.
Questions about these terms: support@cleancal.net.